| Last Updated: Nov. 7, 2007
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SurveyDining, a division of Direct Loyalty Corporation, a Canadian corporation, is committed to permission-based
email marketing practices, and as a result has established this Anti-Spam Policy.
1) What is Spam?
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient.
It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of
permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or
personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups,
are also deemed to be spam.
2) Preventing Spam
Customers of SurveyDining products and services have agreed during their registration process, upon accepting the Terms of Service,
to comply with this Anti-Spam Policy. Specifically, each customer agrees not to use email addresses collected using the
SurveyDining Software and Services to send
unsolicited email or bulk email, whether or not for commercial purposes. SurveyDining reserves the right to determine in its
sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.
3) Reporting Spam
If you believe that you have received spam as a result of SurveyDining’s products or services, please send a complaint from your
email account along with the unsolicited email, with completed header, to support@surveydining.com. Please provide any other
information that you believe may help us in our investigation. SurveyDining does not investigate or take any action
based on “anonymous” spam complaints.
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